Parkside Medical Centre
Kasia G. 7 years ago • From Google
Bad
Frustrating appointment booking system wastes my time
I want to express my extremely frustrating experience with their appointment scheduling system. It's impossible to secure a same-day morning visit by walking in, leaving phone booking as the only option. The line is supposedly open at 8am, but each attempt reveals it's mysteriously inactive, not just busy. I've tried calling at 7:59am and get a message about the line opening at 8am, yet at 8am precisely, no one answers. Today, I made 20 consecutive calls between 8:00 and 8:35, and when finally connected, I was told all appointments were gone. The line was overwhelmed, and I'm clearly not alone in this struggle. The receptionist even admitted experiencing similar issues at her own clinic, which I find completely unprofessional. Her response doesn't address why this consistently happens since they changed their booking system. A busy line explanation is unacceptable, especially since this has been a recurring problem every single time I attempt to schedule an appointment. I'm giving one star only because the review platform requires it, but truthfully, I would give zero stars if possible.
These people are completely heartless and uncaring, showing zero compassion. Absolutely the most terrible experience I've ever encountered 😭😭😭 Terrible beyond words, would never recommend 👎👎👎👎
Parkside Medical Centre
Robinzon M.
As taxpaying citizens, we have the collective power to confront this GP directly, voicing our concerns and inquiries about their services in a public forum. By organizing a demonstration, we can..
Parkside Medical Centre
Patrycja C.
I'm quite content with this general practitioner's medical services, and throughout my experience, I've encountered no issues whatsoever.
Parkside Medical Centre
Chioma L.
Absolutely dreadful surgical experience - you'd have better luck sitting in the emergency room where at least you'd get some attention. If you have a critical medical situation, I strongly recommend..
Parkside Medical Centre
Johan O.
Steer clear of this absolute disaster... a terrible establishment where I encountered the most disrespectful treatment from Valerie. It's evident they're getting away with their poor service, given..
Parkside Medical Centre
Belbitho B.
I am sharing my experience following a phone consultation with Dr. Kamara, whom I consider among the most empathetic and perceptive physicians at the clinic. Throughout our discussion, he offered..
Parkside Medical Centre
Denise P.
I'm being exceptionally generous by even awarding this medical practice a single star. The operation of this surgery is fundamentally broken, and to compound the problem, securing an appointment..
Parkside Medical Centre
Jane K.
Appalling medical treatment. A series of critical errors that have drastically compromised my elderly father's well-being. And the problems persist... The dedicated community nurse has wasted her..
Parkside Medical Centre
Psul S.
Outstanding support and assistance that truly exceeded my expectations
Parkside Medical Centre
Zabi Z.
The staff here are welcoming and approachable. Excellent group of professionals. The physicians are attentive and take care of what needs to be done. I appreciate the assistance I received recently!
Parkside Medical Centre
Bronson B.
Hands down the most unprofessional medical office I've encountered, with staff displaying extremely discourteous behavior, and the front desk personnel are particularly unbearable.
Parkside Medical Centre
georgia e.
The most abysmal level of care I've ever encountered at this medical practice. My ongoing health condition appears to be completely disregarded by the personnel, who fail to comprehend the critical..
Parkside Medical Centre
Kasia G.
I want to express my extremely frustrating experience with their appointment scheduling system. It's impossible to secure a same-day morning visit by walking in, leaving phone booking as the only..
Parkside Medical Centre
lucia a.
For half a year, I persistently sought medical attention for my child, but was consistently turned away. We ultimately landed in the emergency department due to a critical health issue that arose..
Parkside Medical Centre
Luci M.
This medical practice is absolutely terrible. The physicians exclusively provide remote consultations, requiring patients to endure a 2-3 week waiting period before receiving a phone call. The staff..
Parkside Medical Centre
Mary W.
My sibling recently enrolled with this medical practice and has several intricate health challenges. We've discovered the front desk staff to be exceptionally supportive, and the physician we..
Parkside Medical Centre
Terry S.
I'm thoroughly frustrated with this completely ineffective GP surgery. They show zero concern for their patients' well-being. Twice I've attempted to schedule an appointment, but their website and..
Parkside Medical Centre
Chelsea B.
Getting a medical consultation here is an absolute nightmare. You'll wait nearly 72 hours just to potentially schedule an appointment, and even then, there's no guarantee. More likely, you'll be..
Parkside Medical Centre
Abrahan B.
An absolute nightmare that tops my list of most horrific experiences ever.
Parkside Medical Centre
Waheed G.
I underwent a surgical procedure and am experiencing intense pain. I contacted the Parkside medical practice seeking pain medication, but the receptionist was extremely unhelpful. She rudely..
Parkside Medical Centre
Luwam T.