AS

Andrew S. 8 years ago • From Google

Rating

Poor

Frustrating appointment booking with unhelpful reception staff

I'm hesitant to burden the emergency department and simply wish to schedule a consultation with my primary care physician. Upon calling, I was informed I must ring back tomorrow to secure an appointment. This administrative approach completely eludes me. As per usual, the medical professionals are excellent, but the front desk personnel consistently demonstrate a dismissive attitude. We patients recognize the immense pressure you're under and approach interactions with respect, so why can't the same courtesy be extended to us?

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