Broad Oak Medical Practice
CAM- WHILEY9 months ago
Bad
Appointment
PoorReception
BadCleanliness
PoorCare
AverageRespect
AverageSeen On Time
BadFrustrating appointment scheduling experience
I've been consistently frustrated with scheduling appointments for my son at this practice. It seems impossible to book in advance - they only offer same-day slots, which are invariably gone by the time I get through. I've spent countless hours on hold, often as the first caller in the queue, yet still waiting endlessly. Today, I've been caller number one for over 12 minutes. One can't help but wonder if the staff are taking frequent tea breaks instead of answering the phone. This isn't a new problem; it's been a persistent issue for years now. The whole system feels inefficient and inconsiderate to patients' needs and time.
I had an extremely unpleasant experience at this establishment. The receptionist's behavior towards patients was shockingly discourteous and unprofessional. Their rudeness left me feeling..
Broad Oak Medical Practice
Keti se Metallari
I'm quite satisfied with the medical staff and front desk personnel. The physicians and receptionists have consistently provided a positive experience during my visits.
Broad Oak Medical Practice
Ann Kavanagh
I'd like to express my sincere appreciation for the exceptional service I received during my phone interaction today. The receptionist and clinician who attended to my call were remarkably..
Broad Oak Medical Practice
Josh Cross
I contacted the medical practice on Friday, May 17th at 4:10 PM to arrange a brief conversation between my mother and her physician regarding an urgent referral. The referral was based on concerning..
Broad Oak Medical Practice
El Oko
I'm taken aback by the number of negative reviews I've come across. My family and I have been receiving care at this establishment, and our experiences have consistently been positive. I feel..
Broad Oak Medical Practice
Ck Lt
My experience with this medical practice has been predominantly positive. While I acknowledge that others may have had different encounters, I've found the appointment booking process to be..
Broad Oak Medical Practice
Mina Stamenkovic
Nurse Jayne is truly exceptional, exhibiting remarkable kindness and compassion in her care. She stands out as one of the most delightful healthcare professionals I've encountered. Equally..
Broad Oak Medical Practice
Emir Eliff
I recently visited the GP with my partner, hoping to address a pressing health concern. Unfortunately, our experience was far from satisfactory. The staff's demeanor was disappointingly arrogant,..
Broad Oak Medical Practice
CAM- WHILEY
I've been consistently frustrated with scheduling appointments for my son at this practice. It seems impossible to book in advance - they only offer same-day slots, which are invariably gone by the..
Broad Oak Medical Practice
Noor Safi
I have rarely encountered a more disappointing experience than what I witnessed here. Their complete lack of understanding when it comes to addressing people's requirements is truly astounding. The..
Broad Oak Medical Practice
Tayyaba Zaheer