Swanpool Medical Centre

Zero empathy. Absolutely no logic, just discourteous front desk staff. This establishment deserves to be permanently closed.

As a healthcare worker with demanding 12-hour shifts, I've struggled immensely to connect with medical professionals. Attempting to schedule a doctor's appointment involves endless waiting periods,..

Absolutely revolting experience. You're forced to call at 8 AM, then endure a grueling hour-long wait in the phone queue, only to be informed that no appointments are available. Unbelievable that..

Scheduling a consultation with my physician seems impossible, and the delay in communicating my diabetes diagnosis is absolutely unacceptable. It's been an entire year since my tests, and I'm still..

Every single day, I attempt to secure a morning 8 AM appointment, only to be informed that no slots are available, forcing me to call back the next day. Their scheduling process is utterly..

Absolutely unbelievable! I called this medical center attempting to schedule an appointment for my father-in-law, who had previously been unsuccessful in his attempts. To my shock, the receptionist..

I'm battling a chronic mental health disorder that demands ongoing pharmaceutical treatment. However, securing the necessary medication has become an impossible task due to the complete inability to..

I had to visit Swanpool Pharmacy after an out of hours doctors visit. I was dealt with by Bisma very quickly, she was pleasant and polite and I didnt have to wait long for my prescription. Thank you

The receptionist at SwanPool Medical Centre is absolutely terrible. She consistently refuses to schedule appointments for patients. No matter if you arrive early in the morning or call right at..

Dr. Boskany stands out as the sole physician at Swanpool I have complete confidence in. Her bedside manner is exceptional, and she truly embodies empathy. However, scheduling a consultation with her..

Every single visit here is a scheduling disaster. My mother was left waiting over half an hour beyond her scheduled time, and the staff displayed zero professionalism or courtesy. Their complete..

Recently, the updates at swanpool have been incredibly supportive. I've been struggling for two days to get assistance, but after explaining my circumstances, they quickly scheduled me an..

Receptionists display terrible attitude! Employees are discourteous Limited selection of quality treatments, just two at most! Appointments? More like total chaos!!!!

Attempting to communicate with a doctor at this practice is utterly futile. The front desk staff are completely heartless and lacking any semblance of compassion. If you have a serious medical..

Over an hour of waiting on hold, which is apparently considered a "good" day, only to be told to call back tomorrow because no appointments are available. I was positioned at just 24th in the queue..

The digital reservation platform continues to be dysfunctional - professionals like myself, unable to make calls during work hours, are completely shut out from scheduling appointments - what's..

Completely ineffective service. I called to address my long-standing medication issue, but they refused to help because the specific staff member handling share agreements wasn't available, despite..

These medical professionals are absolutely terrible. For the past two weeks, I've been desperately attempting to secure a single appointment due to my ongoing pain and urgent need for prescription..

This medical center is absolutely dreadful. I've been attempting to secure a fertility referral for IVF for more than five months with zero success. Their appointment availability is consistently..

I've been waiting three weeks just to secure a phone consultation through their online booking system. I attempted to contact the medical practice directly since my health concern is pressing,..