Vine Street Surgery
Mikk W. 2 years ago • From Google
Bad
Frustrating appointment system drives patient crazy
What's happening with this organization? Scheduling a consultation via telephone is completely unfeasible, and navigating the online booking platform is equally challenging. The system continually crashes, leaving users frustrated. Has anyone on the staff actually attempted to use this booking process? I strongly recommend they try it immediately! And yes, I'm highly tech-savvy and typically manage everything online. I'm thoroughly exasperated by the constant obstacles encountered when attempting to secure an appointment or obtain assistance. PLEASE, for goodness' sake, reorganize your priorities. Without patients, you're not a medical practice - you're merely a group of individuals occupying a healthcare facility.
Throughout my 14-year association with Vine House Surgery, I've consistently experienced exceptional care. Every member of the team, from front desk staff to nurses, nurse practitioners, and..
Vine Street Surgery
Charliee L.
Competent medical professionals serving the healthcare needs of Lincolnshire residents.
Vine Street Surgery
Mahesha S.
During my over 5-year residence in Abbots Langley, I found several physicians at this practice truly exceptional. Their commitment to attentive listening was remarkable, and they consistently went..
Vine Street Surgery
Alan T.
The staff are welcoming and skilled, providing a commendable service. While telephone communication can be challenging, and scheduling has some advantages over other providers, their online..
Vine Street Surgery
Matthew C.
Looking for a masterclass in total mismanagement? This is your destination. Prepare to witness organizational chaos at its finest, where every interaction showcases a stunning lack of basic..
Vine Street Surgery
Seth S.
I sought medical help, but the clinic refused to treat me because I was on pain medication. They dismissed me from their practice after I voiced concerns about the doctors not renewing my..
Vine Street Surgery
IRAA M.
How am I supposed to schedule a consultation when your online GP booking system is perpetually down or unresponsive?!? 😤
Vine Street Surgery
heather B.
Cannot find any shortcomings with this practice. They are exceptional in their care for both of my children (one of whom has significant special requirements). They consistently go the extra mile to..
Vine Street Surgery
Paul B.
Switching medical practices from Newcastle to this location has been quite revealing. I'm astounded by how the receptionists feel entitled to interrogate patients about their medical issues! It's..
Vine Street Surgery
Akvile B.
These medical professionals are exceptional, and the surgical procedure exceeded my expectations. Without a doubt, they're the top healthcare team in the area.
Vine Street Surgery
Kirsty W.
It really comes down to the individual physician you encounter. Certain doctors excel at attentive listening and have provided excellent support in previous interactions. Conversely, some..
Vine Street Surgery
Sherree G.
The medical team here was exceptional when my child underwent a procedure to remove two of his toenails. Everyone working here was incredibly kind and welcoming.
Vine Street Surgery
Sree S.
Excellent care that attentively addresses and meets patient requirements with great professionalism and responsiveness.
Vine Street Surgery
Darren w.
I've consistently had nothing but positive interactions with all the medical professionals and personnel here. There's absolutely no room for criticism in my experience. Continue maintaining your..
Vine Street Surgery
Gary H.
Just signed up with this medical practice, and I'm thoroughly impressed by the physicians' incredibly prompt and supportive communication. The doctors genuinely took the time to hear and understand..
Vine Street Surgery
Mi1 K.
I've been a patient at this practice for two decades, and while "ask my gp" might not appeal to everyone, I genuinely believe it's the most incredible improvement to the surgery. Compared to my..
Vine Street Surgery
Robert B.
Concerning my hypertension, I've undergone multiple medical consultations and check-ups at the clinic within the last few weeks. I want to express my sincere appreciation for the exceptional care..
Vine Street Surgery
Chun L.
I've never felt compelled to give a one-star rating before, but this experience changes everything. Avoid Joel Ivonnet at all costs if you're seeking a general practitioner - his bedside manner is..
Vine Street Surgery
Ruth P.
I've been a patient at this medical practice for six years, and they consistently demonstrate professionalism and compassion. Despite high patient volumes, their staff always respond promptly when I..
Vine Street Surgery
J N.
Dr Baker truly stands out as an exceptional general practitioner - he's absolutely phenomenal
Vine Street Surgery
Dawn T.