OK

Oktay K. 6 years ago • From Google

Rating

Bad

Frustrating appointment system for working adults

Securing an appointment at this establishment has proven to be an exercise in futility for those with daytime work commitments. The clinic's policy of requiring morning calls to schedule afternoon slots is deeply flawed, as the phone lines are perpetually engaged or unattended. By the time one manages to get through, all available appointments have invariably been claimed, leaving working professionals in a frustrating limbo. This system seems designed to cater exclusively to those with flexible schedules, effectively alienating a significant portion of potential patients who are unable to take time off work for medical care. The practice urgently needs to reassess its booking procedures to accommodate the diverse needs of its clientele.

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