Riverside Medical Centre

Absolutely the most frustrating registration process I've encountered. Waiting a whole year just to get an appointment? Unbelievable.

Riverside seems to exclusively hire staff with the most condescending attitudes imaginable. Attempt to interact politely with their front desk personnel, and you'll be met with nothing but disdain..

I waited outside since early morning to secure an appointment, and when the doors finally opened, I was stunned to receive a 9am slot just an hour later. Despite sitting patiently until 9:20, I..

The elderly female receptionist displays an appalling attitude, particularly when encountering individuals with unique accents or surnames. Her demeanor is consistently dismissive, actively avoiding..

I've been coming to this medical practice for nearly two decades, with my children also receiving ongoing treatment. The reception team is exceptional - they're consistently helpful and endure..

Welcoming and helpful employees who consistently go out of their way to assist customers

Worse doctors like I said Receptionist should be sacked unprofessional and don't care about people and there illnesses manager no better just sides with them Can't get a appointment straight..

I've been attempting to contact the surgery since 1:30 PM, and now it's 2:24 PM. The facility is shut down for staff training, contrary to Google's information, and won't reopen until 6:00 PM.

Consistently top-notch care, absolutely zero issues, and seamless access to medical professionals every single time.

Scheduling a consultation here is incredibly frustrating because their communication is practically non-existent and they consistently fail to pick up incoming calls.

Attempted to use the callback option and queue management system, but the promised features failed completely. Utterly ineffective service.

I've been a loyal patient at Riverside Medical centre for quite some time, and I can confidently say that the staff - from receptionists to nurses and doctors - have consistently provided top-notch..

Scheduling an appointment was challenging even prior to the pandemic. The front desk staff are friendly, but the medical professionals lack competence. They consistently fail to diagnose issues or..

Recently found myself without my medication while traveling. Immense gratitude to the receptionists and Riversides pharmacists for swiftly arranging my prescription to be transferred 400 miles away..

I met with Bernie for a medication consultation, and she was incredibly personable, professional, and supportive. I shared my concerns about a medication that was causing unwanted side effects and..

The front desk staff during the morning shift are absolutely the most discourteous individuals I've ever encountered. They demonstrate absolutely no ability to communicate effectively or interact..

Getting a booking at this place is a nightmare. You waste nearly an hour on the phone starting first thing in the morning, only to discover they have zero availability.

Over the last twelve months, I've experienced fragmented medication refills, poor interdepartmental and physician communication, unaddressed urgent requests, and consistent difficulty reaching..

Hanging around pointlessly for three whole hours since morning, only to watch late arrivals waltz in at 12:30 and get immediate treatment within minutes is completely unacceptable. The wait time is..

I'm not one to typically write reviews, but my experience as a first-time patient at this medical practice has been absolutely exceptional. Scheduling appointments is always seamless, the staff..