MM

Me M. 2 years ago • From Google

Rating

Poor

Frustrating appointments but some great doctors here

Having been a patient at this surgery for many years, here's my candid assessment: Appointments: securing a slot is incredibly challenging. You must ring precisely at 8:45, and even then, you're likely stuck in a lengthy queue. By the time they address your call, appointments are invariably gone. The next day brings the same frustrating cycle. Obtaining a booking feels akin to winning an improbable lottery. Consultation with doctors: your experience hinges entirely on which physician you encounter. Dr Shakoor is exceptional. He dedicates ample time and provides genuinely valuable guidance. After consulting him, you'll feel completely satisfied. Dr Ahmed appears pleasant and generally supportive, though tends to swiftly dismiss patient concerns. Dr Sadiq strikes me as profoundly unhelpful and arrogant. His interpersonal skills are severely lacking, demonstrating minimal patient empathy or professional courtesy. Blood tests: appointment availability is plentiful, and the nursing staff are consistently accommodating and helpful. This aspect of the service is entirely unproblematic.

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