Ashfield Medical Centre
Donna J. 2 years ago • From Google
Average
Frustrating appointments with hit and miss doctors
Booking appointments at this practice is limited to nurses via pre-booking, while doctor consultations require same-day scheduling, which are predominantly telephone-based - an incredibly frustrating experience. The constant background typing during consultations becomes incredibly monotonous, with some physicians being more guilty than others. Securing an appointment involves calling precisely at 8am, repeatedly battling engaged signals, and potentially waiting 5-30 minutes in a queue. Recent receptionists have been somewhat aggressive, despite my usual sympathy for their challenging role. You'll likely receive a rushed phone consultation where a doctor determines whether you merit an in-person examination. The medical staff quality varies significantly. They occasionally employ locum doctors, and while Dr Zaman was reportedly exceptional, his current whereabouts are unknown. I personally recommend Dr Haye and Dr Babatunde, but would caution against Dr. Chaudhry, particularly for patients with chronic conditions. The nursing staff, however, are consistently professional - helpful, attentive, and never hurried. Their online system offers comprehensive features: accessible test results, prescription requests, and the ability to view clinic letters and referrals. The adjacent pharmacy provides convenient prescription collection, though they have their own operational challenges. Ultimately, this GP surgery is hit-or-miss. The quality depends entirely on individual practitioners and your specific healthcare requirements. Remember, you're not permanently committed - changing doctors or practices remains an option if unsatisfied.
It's absolutely appalling that their phone lines remain unattended, especially during daytime hours, let alone in the morning. This situation demands immediate action, as customers are completely..
Ashfield Medical Centre
Martin H.
Overall, this medical center operates at a decent standard. The front desk team consistently demonstrates exceptional customer service, displaying genuine helpfulness, flexibility, and empathy. The..
Ashfield Medical Centre
Anca M.
The front desk staff displayed an unacceptable level of disrespect during my call to schedule an appointment. Her demeanor was shockingly unprofessional, and I'm deeply concerned about how she might..
Ashfield Medical Centre
Joeanne C.
It's utterly impossible to connect with their customer service by phone, regardless of how early you attempt to call. All you encounter is a constant busy signal, or worse, they abruptly terminate..
Ashfield Medical Centre
Mom M.
Ashfield Medical Center repeatedly denied a referral for my nonverbal, autistic child, even while we were still registered patients. I exhausted every possible avenue to secure a doctor's..
Ashfield Medical Centre
salum a.
The customer service at this establishment is absolutely terrible. The receptionist is not only unprofessional but also displayed deeply offensive and discriminatory behavior that is completely..
Ashfield Medical Centre
Valerie M.
Ashfield Medical Centre completely fails at every fundamental aspect of medical practice - duty of care, patient privacy, professional standards, confidentiality, disability-appropriate treatment,..
Ashfield Medical Centre
Avey N.
Throughout the past nine years, this medical practice has been our go-to family doctor, and I couldn't be more satisfied. They consistently demonstrate exceptional kindness and professionalism, and..
Ashfield Medical Centre
John H.
The appointment booking process is a complete nightmare. Their phone system is utterly dysfunctional, forcing patients to repeatedly dial in hopes of someone answering, with no reliable queuing or..
Ashfield Medical Centre
Chioma O.
I recently stopped by Ashfield Medical Centre and was thoroughly impressed with my visit. The front desk staff greeted me warmly, listened attentively, and offered outstanding support. The ability..
Ashfield Medical Centre
Ambreen K.
Customer service is consistently unresponsive, with phone lines appearing perpetually engaged, as if the receivers are permanently lifted. This is incredibly frustrating, especially considering how..
Ashfield Medical Centre
Laura M.
After calling a staggering 245 times without success, I eventually managed to get through today after dialing over 80 times...hurrah. I was first in the queue, which seemed promising, but I've now..
Ashfield Medical Centre
Haseeb N.
Firstly, this is undoubtedly the most subpar medical practice in Milton Keynes, with phone lines that are nearly impossible to penetrate - requiring over 100 attempts just to reach someone. When..
Ashfield Medical Centre
Epic T.
I am appalled by the lack of professionalism and compassion in this medical practice that claims to help people. On 23.04.2025, my 20-year-old son once again sought assistance for his ongoing,..
Ashfield Medical Centre
kerrie g.
Absolutely appalling medical service, I've been attempting to contact them throughout the week only to encounter a perpetually busy signal. Each morning, I'm informed that all available slots are..
Ashfield Medical Centre
Threepointvic T.
I was already aware this clinic wasn't great, but when I arrange a private consultation for my young daughter via Help@hand and the physician recommends she needs a GP to check her chest, only to..
Ashfield Medical Centre
Andy t.
I recognize that general practitioner offices are hectic and scheduling can be challenging. However, I'm questioning whether they're accepting patients outside their designated area. I relocated to..
Ashfield Medical Centre
garry w.
I've recently returned to Ashfield medical centre and now regret having been swayed by others who previously departed from this practice, attempting to draw patients away with them. At this point,..
Ashfield Medical Centre
Dariush T.
The medical professionals here are incredibly welcoming, supportive, and knowledgeable. Every member of the team, from physicians to nursing staff, goes above and beyond to provide exceptional care..
Ashfield Medical Centre
Liliana P.
The most abysmal customer service imaginable... Whenever you attempt to contact them by phone, it's impossible. At the reception, the staff are incredibly unwelcoming and make you feel utterly..
Ashfield Medical Centre
sherredene t.