Belmont Surgery

The front desk staff was boisterous, discourteous, and completely ineffective. The physician failed to perform his professional duties and bizarrely asked me to tell him what to do! I'm not a..

The receptionist on duty displayed a complete lack of professional engagement, coming across as extremely discourteous and disinterested. Typical of the current state of the NHS, unfortunately.....

Scheduling a doctor's visit here is nearly impossible unless you're lightning-fast at dialing precisely at 8:30 AM, and even then, success isn't assured. Their communication is frustratingly poor...

Utterly useless. It took multiple visits to address my five-year-old's persistent stomach discomfort spanning several months. Repeatedly dismissed with generic explanations like heartburn and pain..

My wife had a hospital test on 5/8/23 & was told results would be sent to the gp. 2 months later she'd heard nothing so went to the gp and was told they had the results but the receptionist couldn't..

Impossible to reach anyone, the service has dramatically declined after being transferred to a healthcare trust. Urgent action is required to address these issues.

Utterly appalling. The quality of assistance and empathy varies wildly depending on which staff member picks up the phone. Scheduling an appointment is a nightmare, primarily because the clinic..

This surgery can do nothing right. They have no appointments. They are closing another surgery- so I can’t imagine how they will cope going forwards. No administration done in any kind of..

During my recent recuperation in Wadhurst after a medical procedure, I was directed to the Belmont Surgery. I wish to express my sincere appreciation to the medical professionals and administrative..

This medical practice used to be excellent before Dr Blackburn's departure. Now, it's completely dysfunctional. Having been a patient in Wadhurst for nearly a decade, I've been forced to seek..

Called the clinic today and found myself 28th in the queue. The wait for a phone consultation with my regular physician is now stretching to 6 weeks. Parking is incredibly scarce, and the facility..

Scheduling a consultation is an unnecessarily complicated process.

Completely misleading information from Google! This place is definitely NOT a walk-in medical clinic despite what the search results claim. Absolutely absurd!!!

The front desk staff was delightful, and the physicians were absolutely fantastic throughout our surgical procedure.

Scheduling an appointment is incredibly challenging, and the overall service is extremely unhelpful. The process of obtaining a prescription or receiving any assistance feels like navigating an..

Deteriorating service! Attempted to schedule a blood test via text. Successfully booked, then abruptly cancelled en route. No explanation provided for the test's purpose. Upon arrival, discovered it..

I successfully scheduled a preliminary consultation with an experienced nurse to discuss hormone replacement therapy. The appointment allowed me ample opportunity to express my emotions without..

Dr. Skinner demonstrated exceptional care, attentiveness, and expertise throughout my appointment, making me feel completely at ease and well-treated.

The front desk personnel are top-notch, and scheduling an appointment is always smooth. Every physician and team member has been incredibly supportive and accommodating.

The team here consistently goes above and beyond. I feel fortunate to work with such exceptional employees!