Maidstone Road Surgery

This medical practice is an absolute nightmare that I've unfortunately experienced firsthand. You're essentially trapped because alternative options are equally terrible, or you fall outside their..

During my initial visit, I encountered a welcoming receptionist who provided me with a GP registration form. Two weeks later, I returned to the surgery with my completed paperwork, only to be met by..

As an international student in the United Kingdom, I initially felt anxious about navigating the National Health Service and securing medical appointments. However, this healthcare practice has..

Avoid dealing with them via telephone. They'll mislead you during the call, suggesting you come in for a walk-in visit, but when you arrive, they'll claim they don't offer such appointments.

I can typically secure an appointment, particularly for my two young children. Today was another instance where I was truly grateful when the physician reached out to me, despite initially being..

Attempting to obtain a medical certificate, I was instructed to send an email due to their closure for the bank holiday, with a promise of it being ready by Tuesday. When I called on Tuesday, they..

I am Lily-Mae Browne, and I've experienced numerous problematic interactions with Dr. Matthews, which I believe stem from medical bias against mental health patients. Despite my childhood asthma..

The front desk staff's inability to schedule appointments is frustrating. What about older patients who struggle with digital platforms? We were dismayed by being directed to navigate an online..

Terrible encounter. Walked in through the unsecured entrance without buzzing, and was treated like a criminal. Another receptionist with absolutely no courtesy demanded I use hand sanitizer, which..

The front desk personnel exhibited a notably discourteous demeanor, marked by impatience and a distinct lack of compassionate understanding. Their approach fell significantly short of the..

Attempted to schedule a blood test necessary for my radiotherapy follow-up. Initially booked for May 23rd, I inquired about combining it with another procedure - denied. When I mentioned having a..

Shanaz, the recently hired front desk staff, demonstrated exceptional phone manner - she was incredibly helpful, compassionate, and pleasant, going above and beyond to ensure my requirements were..

If I could have awarded the lowest possible rating, I absolutely would! The 'assistance' provided to my elderly grandfather is deeply troubling. Their approach is purely bureaucratic, with zero..

The medical team's professionalism is truly remarkable. The doctors demonstrate exceptional compassion towards the residents in my care facility. Paramedic Dave consistently makes visits, engaging..

When my aging mother contracted covid during the holiday season, I reached out to the medical practice on the morning of the 27th seeking guidance on her care. Her doctor called back before noon,..

These medical professionals display a shocking lack of expertise, dismissing patients' reported conditions despite prior diagnoses from other physicians. Their medical understanding is woefully..

We're truly impressed with Dr Hussain at Maidstone road surgery. My husband has been struggling with health issues, and during an in-person consultation, the doctor carefully explained his..

The medical facility is critically lacking in resources! Unfriendly and unhelpful front desk personnel Appointment wait times are excessively long Same-day consultations are completely..

I reached out to schedule an appointment, and the receptionist assured me she'd send a booking link, but I'm still sitting here with no link in sight.

I am writing a review on behalf of my mum and dad who are patients of this doctors surgery. My mum and dad are both in their eighties and both have lung problems and underlying health problems. They..