Aurora Medcare

Instead of communicating the necessary information to my physician as they were meant to, which would have safeguarded me from receiving a medication that might jeopardize my health—especially since..

The team at this clinic exudes warmth and hospitality, offering a truly personalized approach to their care. Their exceptional level of customer service sets them apart, creating an atmosphere that..

Every time we contact our GP to secure an urgent morning appointment, as directed by the Accident & Emergency department, the receptionist claims no slots are available. This recurring response has..

The visit was nothing short of excruciating, and not because of any medical procedures. The staff's indifference was palpable, creating an atmosphere of neglect. Their apathetic demeanor and subpar..

Your heartfelt appreciation for the exceptional nurse who attended to you today shines through. Their genuine care and compassion clearly made a significant impact, transforming what could have been..

I'm utterly astounded by the receptionist's lack of compassion and professionalism. They repeatedly instruct patients to call at 8am, yet the phone lines are either unanswered or abruptly cut off...

I booked an emergency appointment with doctor on 5th December due to high blood pressure in early pregnancy. I was in A&E the night before as I was sent there by my midwife but I could no longer..

Jacqueline is truly exceptional, displaying a high level of professionalism along with a deep understanding of her field. She is efficient and well-informed. This has been the finest service I’ve..

The willingness to assist often hinges on the person you’re speaking with, and it’s frustrating! I can’t grasp why scheduling appointments has turned into such a hassle. Why is it that 8 AM is..

I was unable to secure any appointments during my time as a registered patient with this practice. The registration process itself proved to be quite challenging, and I found it difficult to reach..

I recently switched dental practices, and I'm absolutely thrilled with my decision. This clinic has set a new standard for excellence in the field. The level of care and professionalism I've..

I've now visited this dental clinic twice for a tooth extraction, paid my fees, and received absolutely no proper service. They assign students to perform procedures they clearly lack the competence..

Scheduling an appointment here is an absolute nightmare. When you call at 8am, getting through seems like an insurmountable challenge. Just as you're making progress in the queue, they abruptly cut..

I experienced significant frustration with this establishment's time management. On two distinct visits, I found myself waiting for over an hour, with my 10 AM appointments not commencing until..

Today, we visited the GP for my son's follow-up appointment and were seen by Dr. Sana. She is an amazing doctor who provided exceptional care. She thoroughly assessed my son's persistent cough and..

I had multiple questions regarding my health records within the NHS app and sought to go over some upcoming appointment specifics. The receptionist, along with the practice manager, was incredibly..

This is the most disappointing general practitioner I have ever encountered. I’ve visited numerous GPs in the past, but this one stands out as the least satisfactory. The appointment system is..

The medical practice was satisfactory several years back, but has since deteriorated dramatically. With the exception of one or two staff members, the reception team is absolutely dreadful. Getting..

Patients at this centre do not seem to respect others' time. The appointment system does not function effectively. In my view, the situation appears to be deteriorating. I was scheduled for an..

The medical practice falls far short of my previous experience. The front desk staff display shocking discourtesy and discriminatory behavior, particularly towards patients with language barriers or..