Wells Park Practice
Charlotte P. 4 years ago • From Google
Average
Frustrating booking process leaves patient without care
Attempting to schedule an appointment has been incredibly frustrating. The website offers two booking methods, both requiring app downloads, account creation, and navigation, yet neither actually permits booking for this physician. While I acknowledge the current pressures on the NHS and have previously experienced excellent clinical care, the administrative processes are unacceptably poor. The website is fundamentally misleading and wastes patients' time. I'm now completely unable to reach the medical practice - phone lines are perpetually unresponsive, and online booking systems are non-functional. This level of administrative incompetence is deeply problematic and needs immediate addressing.
Spent over an hour waiting only to be informed that all appointments for the day were fully booked. Advised to call back tomorrow. The receptionist displayed a dismissive attitude and failed to..
Wells Park Practice
Anonymouse
This place should be closed down entirely. It's unbelievable how some of the staff there still have a job, particularly the receptionists, whose incompetence and ill-intent is just beyond belief. To..
Wells Park Practice
Joao P.
I'm quite satisfied with this general practitioner and the outcomes of my medical consultations. Overall, I'm pleased with the service. However, the appointment booking process is extremely..
Wells Park Practice
Nevenka S.
Dr. Adegoke provided exceptional medical care during my recent visit, demonstrating remarkable compassion and expertise that truly impressed me. The administrative team was equally commendable,..
Wells Park Practice
James N.
Throughout my lengthy history as a patient at Wells Park, dating back to the era of Doctor Fisher, I have consistently found their services to be impeccable. Based on my personal encounters, I would..
Wells Park Practice
lilnutter19 l.
Every visit is a complete letdown. The staff consistently fail to arrive punctually, and the general practitioners display zero commitment to providing meaningful assistance.
Wells Park Practice
mori k.
Absolutely terrible ordeal. Despite having private health coverage, I'm still required to navigate through primary care. I desperately pleaded for a referral, which was initially denied. After..
Wells Park Practice
Jale H.
Tidy, peaceful, and somewhat compact. Despite its size, I find it appealing.
Wells Park Practice
Elizabeth F.
Despite the challenges of lengthy waiting times and an unusual bell system to summon the receptionist, I must commend the medical care I experienced at this practice this week. I was accommodated..
Wells Park Practice
Deborah T.
I've been registered with this medical practice and thankfully haven't needed to use their services extensively. However, their current appointment system is absolutely frustrating. You endure..
Wells Park Practice
Melissa T.
Consistently top-notch administrative assistance. Promptly delivers requested materials like test reports. Highly attentive and communicative throughout.
Wells Park Practice
Scott H.
Exceptional medical staff Incredibly supportive and compassionate Deeply grateful for their outstanding care
Wells Park Practice
Butter G.
Awful workplace with poor treatment of employees and patients alike. Steer clear of employment here. Equally, think twice before becoming a patient, as the service quality is abysmal.
Wells Park Practice
Dave D.
Typically, I've experienced no issues. However, today you sent me a text instructing me to arrive between 2:30 PM and 5:45 PM for a flu shot. I booked a taxi, reached the location at 3:55 PM, and..
Wells Park Practice
Caroline D.
Professional, attentive, responsive, and understanding. I truly appreciate the assistance.
Wells Park Practice
Giulio T.
If you reside in Sydenham, you're limited to two NHS GP practices - Sydenham Green, which is terrible but does offer a blood testing service, and Wells Park, which is marginally less terrible. The..
Wells Park Practice
Francis M.
The staff at this medical practice were welcoming and supportive during the registration process. The nurses, physician, and front desk personnel were all extremely pleasant and accommodating.
Wells Park Practice
Romi234 S.
This medical practice is an absolute disaster. The front desk staff display a shocking lack of professionalism and are inappropriately involved in patient care decisions, even for children. I..
Wells Park Practice
lorna m.
I rely on this medical center for my healthcare needs, though securing an appointment can be challenging. Despite the scheduling difficulties, they've consistently provided excellent care and..
Wells Park Practice
Luke A.
Head to the walk-in clinic, and they'll dodge responsibility at every turn, brushing you aside with minimal effort and care.
Wells Park Practice
Althea W.