Lowther Medical Centre

Scheduling a consultation is completely out of the question, plain and clear.

Scheduling a consultation here is an utter ordeal... one can only imagine how many individuals abandon their health pursuit and potentially develop severe medical complications because of this..

Wonderful, compassionate and empathetic team members who unfortunately receive unwarranted criticism, which truly bothers me. They genuinely strive to assist everyone to the best of their abilities,..

Attempting to contact the clinic at 8:00am results in a constantly engaged phone line. After persistently dialing for an hour, I finally get through around 9am, only to be told, "Sorry, we're fully..

Following my complete hip replacement surgery, I reached out to the physician inquiring about potential physiotherapy due to limited joint mobility and ongoing discomfort. Consistent with my..

Abysmal is the sole descriptor for this establishment. There's zero possibility of even engaging with the front desk. It's reminiscent of the NHS's dysfunction, and despite waiting on hold for 18..

The scheduling process here is utterly abysmal. It's nearly impossible to reach anyone by phone, and when you finally do connect, the response is always "no appointments today, try calling again..

Scheduling a visit is incredibly challenging, and their communication is consistently unreliable. Reaching out to their staff feels like an exercise in futility.

Complete nonsense, I've been calling for four consecutive days at 7:45 AM, hoping to secure an 8 AM slot, only to be left hanging on the line with zero appointment options. They only seem responsive..

Spent nearly a quarter-hour waiting on hold, and just when I finally reached a representative, they inexplicably failed to pick up 😒

Getting a medical appointment at Lower Medical Centre is a frustrating experience that requires persistent phone dialing right after 8am. Expect to spend around 10 minutes just to connect, only to..

Getting an appointment here is a total nightmare, just like others have complained. They desperately need more phone lines and additional front desk staff. The app is another issue - it should..

Constantly stuck on hold for extended periods attempting to schedule an appointment. Each time, I'm informed to retry the next day because no slots are available. After over 60 futile attempts, this..

Top-notch customer care that truly stands out.

Absolutely terrible service. Truly frustrating general practice, with an appointment booking process that's completely unacceptable. Phone lines are perpetually unanswered, and you inevitably find..

Dismissed from medical consultation despite clinic's claim of welcoming patients from outside their catchment area. This experience perfectly captures the current dysfunctional state of general..

Competent medical staff, but the front desk personnel leave much to be desired.

It's unbelievable how poorly this medical practice operates. You're constantly trying to get an appointment, but every time you call, there are no slots available. Now they've even stopped allowing..

Scheduling an initial consultation was an incredibly lengthy process even prior to the pandemic, and when I finally secured appointments addressing my psychological well-being and persistent pain,..

Booking an appointment here is an incredibly frustrating experience. It's utterly absurd that the only way to schedule a visit is by calling on the day of service. Their current scheduling method is..