Churchill Medical Centre
Sarah S. 2 years ago • From Google
Bad
Frustrating booking process with unhelpful scheduling
Securing an appointment at this medical practice is practically unattainable for anyone with professional commitments. While the reception team demonstrates politeness and helpfulness, the booking procedure has become utterly frustrating. The scheduling window is absurdly restrictive, allowing only appointment requests between 7-1, after which a time-sensitive link is dispatched. Potential patients must then select from three Churchill centre locations. Punctuality is not merely a challenge but a complete failure here. At the Tudor centre, I endured a wait exceeding an hour. A scheduled phone consultation with Surbiton ran 25 minutes behind, causing me to miss the call during a work meeting. When I explained my situation, the staff responded with remarkable curtness, effectively blaming me for their tardiness. The entire medical practice requires a comprehensive restructuring of its operational systems. In its current state, the service is fundamentally inadequate.
These medical professionals are absolutely the most incompetent healthcare providers I have ever encountered!
Churchill Medical Centre
Maria G.
These tanks are impressively well-designed and perform exceptionally well. I'm quite satisfied with their overall quality and capabilities.
Churchill Medical Centre
Josie D.
DR WALKER (GP PARTNER) NEGLECTFUL Absolutely appalling service today... the reception staff were pleasant, but regarding the appointment about a head injury, the doctor was supposed to call at..
Churchill Medical Centre
Lou L.
Most physicians demonstrate compassion and attentiveness, carefully addressing patient concerns and making hospital referrals when appropriate. I never feel hurried during consultations. Initially,..
Churchill Medical Centre
photoalbum s.
You must complete an online form to schedule an appointment, which is extremely inefficient. Following the form, they bombarded me with 19 technical questions that seem completely inaccessible,..
Churchill Medical Centre
Krishan M.
Generally works well for my needs, scheduling visits and consulting with healthcare professionals without hassle.
Churchill Medical Centre
myko c.
This GP practice is utterly incompetent and should not be practicing medicine. I would never recommend them to anyone. - Their online appointment booking is needlessly convoluted (why simplify..
Churchill Medical Centre
James S.
The management consistently demonstrates incompetence. My spouse suffers from a long-term medical issue. They've misplaced lab work, overlooked prescription refills, committed medication dosage..
Churchill Medical Centre
ruby v.
Typically dependable Conveniently situated locale
Churchill Medical Centre
stephen t.
Truly outstanding customer support
Churchill Medical Centre
Yasinsyed A.
Medical staff and general practitioner services are utterly inadequate, with personnel consistently attempting to redirect patients to pharmacies or hospitals, allowing GPs to maintain minimal..
Churchill Medical Centre
Owainp23 O.
Completely Horrible, Impossible to schedule an appointment and shockingly unprofessional interaction with staff. I wish I could give less than zero stars to reflect my experience.
Churchill Medical Centre
Maria K.
From what I've read online, the critiques seem overly harsh and unjustified. In my personal encounter, the service is quite satisfactory. Sure, they occasionally encounter minor issues, but that's..
Churchill Medical Centre
Hannah H.
Consistently quick to address any inquiries regarding my infant. Submitted an online request, and received a callback within 60 minutes to request imagery or schedule a visit, with a phone..
Churchill Medical Centre
Manpreet A.
Their online booking system claims to be convenient, but it's actually a hassle. They've halted online appointments, and when you try calling, you're stuck on hold for half an hour. The whole..
Churchill Medical Centre
Sheryl P.
Stuck in the doctor's waiting area, I witnessed an uncomfortable situation. A young man with limited English skills was trying to get clarity about his medical results by calling a friend...
Churchill Medical Centre
JULES Q.
Could you kindly update your operating hours if you're not actually open? The current listing shows you as available, but when I rang, the line indicated you were shut. I was planning to trek over..
Churchill Medical Centre
Farnoush A.
Navigating the system is overwhelmingly complicated, with an excessive number of inquiries and intricate forms that pose significant challenges, particularly for older individuals. The entire..
Churchill Medical Centre
Koker T.
This healthcare provider is completely inadequate. Exploiting Covid as a pretext, patients are denied in-person consultations, and scheduled phone appointments are either missed entirely or..
Churchill Medical Centre
gabby w.
I've been a patient at Churchill Medical Centre for two years, and my overall experience has been positive, particularly regarding my children's healthcare. Their digital platform allows patients to..
Churchill Medical Centre
T R.