SA

S A. 2 years ago • From Google

Rating

Bad

Frustrating booking system kills customer experience

The mobile booking platform is utterly dysfunctional, consistently displaying full availability that prevents customers from even attempting to set up future consultations. Consequently, one is forced to contact their front desk staff, where appointment slots are scarce and telephone wait times routinely exceed 20 minutes. The entire process is incredibly frustrating. Recent developments have further deteriorated their customer service. I've repeatedly attempted to connect with the practice manager by phone, yet not a single return call has been received.

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