MC

Michael C. one year ago • From Google

Rating

Bad

Frustrating booking system nightmare

I got a text message indicating the doctor wished to meet, along with a booking link. Upon clicking, I was directed to a scheduling platform that was completely dysfunctional - trapping users in perpetual navigation circles with no way to actually set an appointment. When I phoned the medical office, I was shuttled between six different staff members, with each transfer involving someone claiming I had been routed incorrectly. After 30 frustrating minutes, I abandoned the effort. I remain completely in the dark about the purpose of the doctor's request or any potential medical concern, and still have not managed to secure an appointment.

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