The Family Practice

Thank you for the exceptional support and compassionate care offered by this general practice healthcare facility. I truly value the dedication of the staff in managing their responsibilities..

I've had exceptional care at this practice. With a rare spinal nerve condition that even Southmead declined to address, I credit this surgery for my significantly better health compared to others..

I find this medical practice absolutely fantastic! Scheduling an appointment is a breeze if I ring up by 8am, and occasionally even at 9am. When possible, they handle matters via phone consultation,..

I recently received a letter from the surgery manager that essentially blamed the phone staff's emotional response to my assertive communication when they were hindering my care. I have rights to my..

The front desk staff was incredibly unhelpful and confrontational. Instead of assisting us, she continually emphasized our perceived mistakes and created unnecessary obstacles when we simply needed..

I've awarded TFP a perfect score because I'm genuinely convinced that every member of their team demonstrates consistent attentiveness and support. Throughout my extensive experience, the General..

We've been loyal patients at this medical practice for nearly three decades, and I simply cannot speak highly enough of their services. Scheduling appointments has always been seamless, and the..

Overall, the employees have demonstrated courtesy and made sincere efforts to assist to the best of their abilities. I find it challenging to fault any individual staff member..

Getting an appointment here is incredibly challenging. Their callback system is ineffective because by the time they contact you, all available slots have vanished. They only open bookings for a..

Every member of the team displays exceptional friendliness and compassion. Scheduling consultations is straightforward and efficient. Their online booking platform is user-friendly, eliminating the..

The appointment scheduling process is incredibly frustrating. It requires you to be glued to your phone precisely when the lines open at 8am, which is impractical for people with varying schedules...

This medical practice is arguably the most poorly managed establishment I've encountered. My criticism extends beyond the medical service itself to their abysmal administrative practices. The..

Dr. Gabriella demonstrated exceptional care during my visit, taking a comprehensive approach to my medical concerns. She was attentive, compassionate, and unhurried, allowing ample time for..

Exceptional customer service. I managed to secure a same-day appointment and upon arrival, my wait time was minimal, barely 2 minutes before being seen. The physician was outstanding -..

The most exceptional healthcare facility I've ever been associated with. The front desk staff are fantastic and understanding, and every interaction, whether in person or over the phone, makes me..

Exceptional hospitality from the entire medical staff, including front desk personnel, nursing team, and physicians. Swift and compassionate guidance... from first interaction to obtaining..

Their appointment system and online consultation fall short of ensuring quality healthcare. Initially, I was assured a doctor would call after explaining my issue, but instead received a text..

Throughout my 15-year journey with this medical practice, I've experienced exceptional, consistent healthcare. Their commitment to patient well-being is truly remarkable. The staff consistently..

Whenever I need to contact the medical office, I'm overwhelmed with dread because the front desk staff create significant obstacles when I'm trying to secure my prescription or schedule a..

UPD: I'm pleased to report that The Family Practice team have worked diligently to accelerate the process and return my resubmitted paperwork within just a few business days. Kudos to Tina and Kathy..