LP

Louisa P. 2 years ago • From Google

Rating

Bad

Frustrating bus delay leads to missed medical appointment

I don't have any issues with the medical practice's actual services, but I was unable to attend my scheduled appointment due to transportation challenges. The main frustration stems from the absence of accessible contact information. While the surgery offers late-night appointments, there's no corresponding phone support for patients experiencing difficulties. Both contact numbers I attempted to use only provided automated messages indicating the surgery was closed, which left me unable to notify them about my situation. They desperately need to implement late-night telephone support to assist patients.

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