NM

Nicolas M. 2 years ago • From Google

Rating

Poor

Frustrating but improved medical scheduling system

Getting an appointment is manageable if you're willing to rise early and battle online scheduling (5am wake-up call). The system has improved from its previous chaotic first-come, first-served approach, now using a more structured triage method. Attempting to reach them by phone is utterly futile. The reception staff consistently ignore incoming calls, regardless of time or purpose. My advice: skip the phone entirely and visit in person. You'll likely save time (ironically stated after enduring a 30-minute hold, starting as caller number 8 and slowly creeping to number 4 - presumably because other frustrated calkers are hanging up, a fate I'm also contemplating).

Other reviews for Market Street Health Group