NH

Nicola H. 9 years ago • From Google

Rating

Bad

Frustrating Call: 32 Attempts for an Appointment

I'm not one to seek medical attention unless I'm genuinely concerned, but the difficulty in reaching this practice is mind-blowing. Today, I dialed their number an astounding 32 times just to secure an appointment. When I finally connected, the staff member's demeanor was utterly appalling. They had the nerve to interrogate me about my medical issue, which I believe should be discussed directly with the physician, not an intrusive receptionist. I attempted to explain my symptoms, thinking they might assess the urgency, but instead, I was dismissively told to visit the emergency room or a walk-in clinic.

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