JC

John C. 2 years ago • From Google

Rating

Bad

Frustrating Call About Impossible Appointment Options

I'm fully aware that my feedback will have absolutely no impact on your operational methods. This morning, I called to schedule an appointment at 8 AM and was presented with two options: an immediate slot in Driffield or having them collect my information and potentially arrange an appointment in a week's time! Despite not being registered with a Driffield practice, they seem to believe it's acceptable to expect everyone requiring medical attention to travel to Driffield? When I initially relocated here, Manor House was consistently recommended as the premier medical practice, but it has now deteriorated to become the absolute worst! While the receptionist was undeniably courteous, every other aspect of the service is fundamentally flawed. Regards John Coats

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