SA

Seraphina A. 6 years ago • From Google

Rating

Bad

Frustrating care after eight months of waiting

I have absolutely zero confidence in this medical practice after struggling with an ongoing issue for over eight months. They continuously shuffle me around, making me feel like an inconvenience and burden. Despite only seeking medical attention when absolutely critical, I expect to receive proper care and attention. The overall standard of patient service is seriously lacking, and I believe their duty of care requires significant improvement. Moreover, the reception staff are consistently discourteous and seem to behave as if they are more important than medical professionals. The sole redeeming aspect of this surgery is Dr. Withers, who is the only physician willing to genuinely listen and engage with patients.

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