AD

Arti D. one year ago • From Google

Rating

Bad

Frustrating chase for a simple prescription

The customer service here is incredibly frustrating, despite having numerous staff members on site. I was forced to visit the surgery three times because a doctor was meant to call me about a new medication prescription. Predictably, the doctor never rang, and I had to repeatedly follow up three separate times! Ultimately, the receptionist informed me that the doctor had reviewed the clinic letter and she had urgently sent the prescription to the pharmacy. Even obtaining a simple repeat prescription requires constant chasing. Nothing seems to be handled correctly on the first attempt.

Other reviews for Hazeldene Medical Centre