QW

Q W. 2 years ago • From Google

Rating

Bad

Frustrating clinic: Inaccessible and unhelpful

Securing an appointment at this establishment has proven to be an insurmountable challenge. For what seems like an eternity, I've persistently attempted to book a slot, only to be met with the disheartening news of full schedules stretching weeks ahead. Even in dire situations, obtaining an urgent consultation appears to be an exercise in futility. The rare occasions when one does manage to breach their impenetrable fortress of unavailability are equally disappointing. My recurring visits for sleep-related issues have been met with dismissive responses, claiming such matters fall outside their purview - a stark contradiction to the services advertised on their own website. It's as if they're determined to shirk responsibility, hastily ushering patients out the door. Their apathetic approach extends to every concern I've presented. The staff's palpable disinterest and unhelpfulness, coupled with their obvious eagerness to conclude consultations prematurely, have left me thoroughly disillusioned. The subpar quality of care has driven me to seek private alternatives, as the prospect of returning to this establishment has become utterly unpalatable.

Other reviews for Western Road Medical Centre