ER

Eleanor R. 4 years ago • From Google

Rating

Poor

Frustrating clinic with difficult booking and unhelpful staff

Getting an appointment with these doctors is excellent when you finally manage to secure one. However, booking a slot is incredibly challenging. The online booking system is completely inaccessible during restricted hours, which is especially problematic for working parents or anyone with a busy schedule. You're essentially unable to communicate via email at alternative times. The process feels utterly hopeless, and I truly miss the days of being able to speak directly with someone. Every time I've tried to inquire in person, the staff have been consistently discourteous. The entire experience has been profoundly frustrating and disheartening.

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