Claremont Medical Centre
SC
Sarah C. one year ago • From Google
Poor
The staff were courteous, and the clinic is adequate for scheduling routine check-ups in advance like vaccinations and screenings. However, securing an appointment when actually ill was consistently challenging. Especially for in-person consultations. Typically, I was only offered a phone consultation several days later with no specific time slot, which is entirely impractical and likely causes numerous missed interactions. It seemed the practice had no real intention of returning to standard service levels post-2020. I've subsequently changed GP practices and found a local alternative with a much more patient-centered appointment approach. Response to Claremont: Suggesting I was attempting to book at the incorrect clinic is both absurd and offensive. The reason no appointments appear for me this year is simply that I could not secure one meeting my requirements. Just three weeks ago, on the same day I transferred clinics, I successfully obtained an appointment elsewhere. My review represents an honest, personal account intended to help others researching local healthcare options. From my perspective - you have absolutely not delivered 'the best availability in London'
Meghedy T.