AI

Aziz I. 8 years ago • From Google

Rating

Bad

Frustrating communication and unhelpful service

Currently, I must express that this has been an incredibly frustrating ordeal. We haven't yet participated in any programs at the center, so I can't provide insight into those. However, the process of securing and continuing my daughter's speech therapy sessions after our relocation has been nothing short of a nightmare and extremely stressful. While we recognize the financial constraints and staffing challenges, I still haven't managed to have a direct conversation with an actual staff member. The constant cycle of leaving messages and contact details is exhausting. They've attempted to call me, but the calls disconnect after a few rings, leaving no voicemail. I'm left merely guessing it's them based on a quick internet search. It's possible that their in-person service might be more effective, but at present, the inability to simply speak with someone directly is incredibly disheartening.

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