JP

Justin P. 5 years ago • From Google

Rating

Bad

Frustrating communication breakdown with medical practice

I contacted the medical practice to arrange a prescription renewal for an extended period. They sent confirmation emails indicating everything was in order. However, when I arrived at the pharmacy, they claimed no prescription was on file for several months. I managed to collect my other medications, and I'm relieved I didn't make the trip solely for this prescription. The pharmacy staff are supportive, but currently, the medical surgery's administrative processes are completely ineffective.

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