ER

Eva R. 3 years ago • From Google

Rating

Average

Frustrating communication breakdown with medical staff

The medical staff here are wonderful, but communication seems to be a major issue. I find myself constantly pursuing doctors to get assistance, and when I finally connect with someone, they appear clueless about my situation. A prescription modification I discussed over a month ago was supposedly approved, yet my pharmacy remains uninformed, leaving me on a reduced medication dosage for an extended period. My mental health struggles—feeling deeply depressed and having suicidal thoughts—make it challenging to even wake up before mid-morning, further complicating my ability to follow up. An email option would be incredibly helpful. Additionally, I've experienced multiple instances where, after requesting to reschedule with one physician, another doctor still attempts to contact me, seemingly disregarding my prior communication about my unavailability at the GP.

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