The Village Surgeries Group
Craig R. 4 years ago • From Google
Bad
Frustrating customer service at this medical practice
Scheduling an appointment feels like an uphill battle, and even when you manage to connect, there's a noticeable lack of enthusiasm about actually meeting with you.
Contacting this medical practice is incredibly challenging due to their complete lack of electronic communication options. When I requested an alternative contact method, I was firmly told that..
The Village Surgeries Group
Angela H.
While I understand and sympathize, it would be wonderful to receive the same consideration. Appalling interpersonal skills—no surprise my blood pressure was elevated. Nevertheless, I persist in..
The Village Surgeries Group
Eric W.
Superb customer care, handled with utmost respect and professionalism.
The Village Surgeries Group
Tanya T.
Complete nightmare attempting to schedule a consultation at this place.
The Village Surgeries Group
Nick C.
The staff at the reception desk are truly exceptional. Much appreciation to them!
The Village Surgeries Group
Raphael R.
Utterly useless and completely devoid of even basic competence. Their performance is so subpar that it defies belief. I've encountered many disappointing services in my time, but this takes the cake..
The Village Surgeries Group
Susan G.
Completely dysfunctional scheduling process.
The Village Surgeries Group
Leah H.
Having resided in various locations across the United Kingdom, I can confidently state that the medical treatment we received at this clinic was the most discourteous and unprofessional we've ever..
The Village Surgeries Group
DrJN D.
Every encounter with this medical office was a source of frustration for me, yet I endured it for approximately 15 years. Consistently, I was made to feel like an unwelcome intrusion. The situation..
The Village Surgeries Group
Courtney H.
Terrible scheduling process. Total disrespect for patients. I feel anxious every time I must reach out to this medical practice. Patient experience is completely overlooked and undervalued.
The Village Surgeries Group
Valerie B.
Exceptional medical attention during my procedure. One of the physicians astutely identified a potential blood clot, and I am deeply appreciative of their keen observation. Truly outstanding care.
The Village Surgeries Group
Jenny B.
From the instant I first visited this medical facility a year ago and was welcomed with a curt "You have 10 minutes and one question," I instantly recognized my error in choosing this practice. They..
The Village Surgeries Group
Lucy M.
My experience with this surgical practice has been exceptional from start to finish. After relocating to the region recently, I've consistently encountered warm and supportive front desk personnel..
The Village Surgeries Group
Craig R.
Scheduling an appointment feels like an uphill battle, and even when you manage to connect, there's a noticeable lack of enthusiasm about actually meeting with you.
The Village Surgeries Group
Anonymouse
I’ve been with this surgery for quite a few years, the receptionists are always polite and helpful, this cannot be said for any of the Doctors I have met and dealt with (excluding locums) and..
The Village Surgeries Group
Pam M.
Every time I visit, the staff goes above and beyond to ensure my satisfaction. Each employee demonstrates a genuine commitment to providing exceptional service and assistance.
The Village Surgeries Group
Tim C.
Staff consistently provides excellent support and maintains a fair approach. Completely satisfied with no issues to report.
The Village Surgeries Group
Angie E.