The Elizabeth Courtauld Surgery

Absolutely no complaints about this medical practice. Their updated technology is exceptional. I sent a message with an image on Thursday, and by Saturday I had an appointment. The physician was..

It's frustrating how inconsistent their customer service can be. Occasionally, you might encounter a genuinely supportive staff member, but more often than not, you're left navigating an endless..

These medical professionals offer no real solutions, merely nodding along to patient concerns. They'll order basic tests like blood work and heart scans, then declare everything normal. When..

Utilized the triage document today and got a message before midday. Absolutely no complaints about this service. We've employed the triage approach multiple times previously, and I can confidently..

This medical facility is a complete disaster. The phlebotomy staff are especially terrible, consistently making errors like overlooking necessary tests, misplacing blood samples, and losing patient..

Unhelpful employees handling phone communications make scheduling a doctor's appointment extremely challenging for those with professional commitments.

My recent experiences following breast surgery have been mixed. While initially receiving top-notch care, my latest interaction was disappointing. Today, on December 28th, I was advised by my open..

Absolutely no assistance available. Endless waiting for every single thing... No doctors present, and I've called around 200 times with zero response... I'm completely lost on how to reschedule my..

Dialed repeatedly, 65 attempts before connecting, landed at queue spot 25... Waited 20 minutes, inched up to position 4... Suddenly disconnected! Rejoined the line, back to position 24... Spent..

The customer service representative on the phone was incredibly dismissive, making me feel like a nuisance for simply trying to reschedule my appointment.

Exceptional team, thorough and attentive service.

Attempted to book an online consultation, yet received a text notification for an in-person appointment despite being informed the patient was bedridden. Spent an excruciating 64 minutes on hold..

I was shocked when I dropped off a prescription for a family member today - coming from London, I've never encountered such a dilapidated facility being used as a medical practice - everyone I spoke..

The newly implemented triage process seems designed solely to prevent direct communication. They dispatch a text from an unresponsive number instructing you to consult a pharmacist, effectively..

I'm not particularly fond of this medical facility, given the general atmosphere of illness, but when I've needed medical attention, it serves its purpose. After all, this is where healthcare..

Utterly shameful medical practice that falls far below any acceptable standard of healthcare.

During a phone call, a receptionist informed my partner about ordering her depo injection. Upon visiting, another receptionist claimed it wasn't necessary. We subsequently cancelled the initial..

Immense gratitude to the prescription team - called earlier today, and by midday the medication was ready at Boots. I'm incredibly appreciative of their swift and efficient service.

can't secure an appointment with a physician, and when I finally got a slot, I was redirected to a nurse I had no interest in seeing, but that's the current state of affairs, unfortunately. if there..

Don't waste your time trying to share feedback on Facebook - they'll quickly block you from commenting and have likely removed their review section. 😂 The phone service is absolutely dreadful. I..