SR

Simona R. one year ago • From Google

Rating

Bad

Frustrating customer service that left me unheard

Regrettably, I must modify my previous assessment. Today, I experienced profound frustration after enduring a 25-person telephone queue, only to be dismissively advised to visit a local pharmacy. I felt entirely unacknowledged, and the representative repeatedly requested me to restate my concerns, appearing utterly disengaged and indifferent.

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