MH

Mohsan H. 10 months ago • From Google

Rating

Bad

Frustrating customer service that solves nothing

Absolutely dreadful service from start to finish. Their customer support is a complete nightmare - every phone call ends up with you being shuffled to the Anima link, burning through half an hour without any actual resolution. They flatly refuse to book appointments via phone, and even when you manage to secure one, they inexplicably switch to an online format instead of a face-to-face meeting. The staff's professionalism is non-existent; they suggested a cream for my facial treatment, but when I visited the pharmacy, I was informed it's completely inappropriate for facial application.

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