JM

Joyce M. 5 years ago • From Google

Rating

Bad

Frustrating deaf patient experience at medical clinic

Frustrating experience at the doctor's office when I tried to get their attention by ringing the doorbell, but nobody responded despite my repeated attempts. As a deaf individual, I find it incredibly challenging to communicate with their staff. My text messages go undelivered, and when I try to send them, they simply fail to go through. The lack of deaf awareness is infuriating. I even went to the neighboring pharmacy seeking assistance, and they just sent me back to the doctor's office. This whole situation is a complete waste of time and energy for someone like me who is deaf and struggling to access basic healthcare communication.

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