Belmont Surgery
Consultant C. one year ago • From Google
Bad
Frustrating decline from great to barely functional care
What was once a model of efficiency has devolved into a near-impossible quest to consult a physician, akin to seeking an audience with the elusive Wizard of Oz. I'm deeply skeptical that any doctors are genuinely practicing at this Surgery, with perhaps a slim chance of encountering one, though that seems increasingly improbable. Expect instead to be palmed off to a nurse or, when specialist care is required, a "clinician" who possesses significantly less professional expertise and medical training than a general practitioner, whose primary role appears to be gatekeeping your access to proper medical referrals.
Terrible experience for those with chronic health issues due to lack of consistent primary care physician. The reception staff are dismissive, discourteous, and consistently deflect responsibility..
Belmont Surgery
Jade B.
The front desk staff was delightful, and the physicians were absolutely fantastic throughout our surgical procedure.
Belmont Surgery
Terence P.
I've consistently experienced top-notch, respectful assistance - and recently, George demonstrated exceptional dedication by providing extraordinary support with my physiotherapy referral process.
Belmont Surgery
Sue H.
Completely misleading information from Google! This place is definitely NOT a walk-in medical clinic despite what the search results claim. Absolutely absurd!!!
Belmont Surgery
Sharmila S.
The front desk personnel are top-notch, and scheduling an appointment is always smooth. Every physician and team member has been incredibly supportive and accommodating.
Belmont Surgery
John M.
During my recent recuperation in Wadhurst after a medical procedure, I was directed to the Belmont Surgery. I wish to express my sincere appreciation to the medical professionals and administrative..
Belmont Surgery
adam a.
I endured a six-week wait just to schedule a basic diagnostic procedure. Eventually, it was transferred to the correct facility, with promises of imminent contact - which was nearly a quarter of a..
Belmont Surgery
Mark T.
Deteriorating service! Attempted to schedule a blood test via text. Successfully booked, then abruptly cancelled en route. No explanation provided for the test's purpose. Upon arrival, discovered it..
Belmont Surgery
Chislehurstbat C.
This medical practice used to be excellent before Dr Blackburn's departure. Now, it's completely dysfunctional. Having been a patient in Wadhurst for nearly a decade, I've been forced to seek..
Belmont Surgery
Summer C.
Scheduling an appointment is incredibly challenging, and the overall service is extremely unhelpful. The process of obtaining a prescription or receiving any assistance feels like navigating an..
Belmont Surgery
Duncan W.
Utterly abysmal service. Dialed precisely at 8:30 and endured a 75-minute wait, only to be informed that no appointments were available and I should visit the minor injuries unit. Throughout my..
Belmont Surgery
Anonymouse
This surgery can do nothing right. They have no appointments. They are closing another surgery- so I can’t imagine how they will cope going forwards. No administration done in any kind of..
Belmont Surgery
Jon W.
Administrative ineptitude reaches new heights, with bureaucratic red tape and convoluted procedures completely paralyzing their operational effectiveness. The staff should immediately communicate..
Belmont Surgery
Steve D.
The team here consistently goes above and beyond. I feel fortunate to work with such exceptional employees!
Belmont Surgery
Naomi L.
I've been a patient at this surgery for 4 years. Initially, scheduling appointments and blood tests was effortless. However, the past 2 years have seen a dramatic decline. The system change appears..
Belmont Surgery
Julia O.
Utterly appalling medical service. Completely inaccessible - I've been directed to emergency departments three separate times for trivial concerns. A simple letter remained unsigned by a physician..
Belmont Surgery
Gillian B.
Called the clinic today and found myself 28th in the queue. The wait for a phone consultation with my regular physician is now stretching to 6 weeks. Parking is incredibly scarce, and the facility..
Belmont Surgery
J T.
Scheduling a consultation is an unnecessarily complicated process.
Belmont Surgery
Phillippa T.
I successfully scheduled a preliminary consultation with an experienced nurse to discuss hormone replacement therapy. The appointment allowed me ample opportunity to express my emotions without..
Belmont Surgery
Anonymouse
My wife had a hospital test on 5/8/23 & was told results would be sent to the gp. 2 months later she'd heard nothing so went to the gp and was told they had the results but the receptionist couldn't..
Belmont Surgery
Pretpretpret P.