SB

Samantha B. 2 years ago • From Google

Rating

Bad

Frustrating decline of once-great medical practice

I've been a patient at this medical practice for 14 years without any issues until the pandemic struck. Since then, scheduling an appointment has become nearly impossible, and now they've eliminated phone bookings, forcing patients to use engage consult. What was once an excellent healthcare provider has, in my opinion, deteriorated to a complete embarrassment. I'm seriously considering switching to another practice, but after discussing this with others, it appears all medical surgeries are experiencing similar problems.

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