Pendre Surgery
Christos P. one year ago • From Google
Bad
Frustrating delay in medical result communication
Absolutely abysmal service. I underwent an MRI at Spire Yale Hospital on March 12th, with results dispatched to Pendre Surgery on March 18th and 25th. Despite it now being April 8th, I've been instructed to call back on the 11th. After personally funding my MRI, the receptionist informed me that viewing my results is not assured without the Doctor's explicit approval? I've been a lifelong patient at this surgery, and their treatment is utterly unacceptable and demonstrates a complete disregard for patient care.
Completely frustrated with the process. Explained to the phone staff that not everyone has technical expertise, yet was still redirected. Upon arrival, I was asked for patient identification and..
Pendre Surgery
Stephen m.
Consistently courteous, welcoming, and supportive
Pendre Surgery
Ian H.
I find the exclusively digital scheduling approach to be unsatisfactory.
Pendre Surgery
GB U.
Throughout the years, Pendre has been an incredible support to us, and I am filled with deep appreciation and admiration for their consistent assistance.
Pendre Surgery
Alan Jolliffe
Appatently. the syreet i.n the village i live in is the only streey in the village which is out of the area to be a patient, even though you have go up my syreet a further mile and beyond to other..
Pendre Surgery
Mad H.
The healthcare team demonstrated remarkable compassion, expertise, and dedication. Following a sudden, devastating event affecting my family, we received outstanding support and treatment. Their..
Pendre Surgery
L T.
I'm crossing my fingers that these 5 stars will help elevate their ratings, as I have absolutely no complaints about the medical practice. The front desk team consistently demonstrates exceptional..
Pendre Surgery
Tom J.
Scheduling an appointment at this facility is an absolute nightmare. Their single phone line makes booking nearly impossible, and once you finally get there, the wait is interminable. I arrived..
Pendre Surgery
Christos P.
Absolutely abysmal service. I underwent an MRI at Spire Yale Hospital on March 12th, with results dispatched to Pendre Surgery on March 18th and 25th. Despite it now being April 8th, I've been..
Pendre Surgery
Colin H.
The reception staff consistently greet you with a warm smile, and the physicians are incredibly personable. Their management of the COVID-19 situation has been exemplary.
Pendre Surgery
Jack R.
It would be safer to stand in the middle of a busy highway than attempt to get medical attention at this practice. In years past, my sole interaction with a doctor here was during a suicide attempt..
Pendre Surgery
Barbara A.
Pendra has been a reliable health supplement that has supported my family's wellness for the past seven years.
Pendre Surgery
Marilyn M.
Poorly managed medical facility. The doctors are excellent, but accessing them is challenging.
Pendre Surgery
James D.
The surgical team is competent, but the front desk staff member consistently displays an unwelcoming attitude and appears to take pleasure in making appointment scheduling difficult...
Pendre Surgery
Adam A.
Scheduling an appointment here is a nightmare. Every morning, you're forced to call precisely at 8:30, and even after battling through to speak with someone, they invariably claim they're fully..
Pendre Surgery
David D.
It breaks my heart to remember my dear friend and family doctor, Dr. Simon Jepson. May he rest in peace.
Pendre Surgery
Jason T.
1 star. Perpetually shuttered. During rare open hours, booking an appointment feels like an interrogation. They seem to handpick only the most convenient cases. The wait times are unbearably..
Pendre Surgery
Maureen S.
New doctor refused to continue my medication prescribed by my previous physicians in Liverpool. Now I'm forced to make repeated trips between locations just to obtain my prescription and receive..
Pendre Surgery
Julie J.
I booked an appointment on Tuesday, called on Wednesday, and was directed to UPCC in Wrexham. Treatment began on Thursday. The service was exceptional - the medical staff were incredibly kind, and..
Pendre Surgery
Kerry F.
Utterly appalling medical service!! Struggled to secure a consultation, taking 48 hours, then abandoned in the waiting area for over 40 minutes while feeling terrible!!!!
Pendre Surgery
Bill M.