TB

Tyra B. 4 years ago • From Google

Rating

Bad

Frustrating delays and poor communication with practice

I recently signed up with this medical practice. When I attempted to call early in the week around 8:30am to secure a same-day appointment, I was unable to connect after waiting approximately an hour. Switching to their online platform, I submitted an e-consult request, initially being assured of a response by Tuesday. Subsequently, I received another communication pushing the expected response date to Thursday. As of today, Friday, I remain without any communication from the practice.

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