Riverside Medical Centre

I had a technician named Isaac who seemed to be new on the job, likely on his first day, but he was absolutely fantastic. He was direct, focused, and paid close attention to my requirements during..

My experience has been relatively satisfactory. Initially, when I first signed up six months ago, booking an appointment was straightforward. However, there have been instances where I've had to..

Stuck waiting endlessly... Been on hold for more than an hour and a half, and still no customer representative has picked up. Absolutely unacceptable customer support!

I requested a Buscopan prescription for my IBS, and the doctor suggested I purchase it from a pharmacy. Seriously? I'm 76 years old and should get this medication for free, and I can't afford to buy..

I consistently experience top-notch service and attention. Scheduling appointments is never a problem when necessary. The team demonstrates genuine compassion and delivers professional care without..

The personnel at this facility, with particular praise for the front desk and nursing team, are truly exceptional and demonstrate authentic compassion for their patients. They exhibit remarkable..

I was ushered into Dr. Khattab's examination room almost immediately after arriving; he was incredibly swift and quickly resolved my medical concern. I departed the clinic feeling thoroughly..

The staff member who assisted us during a challenging moment was truly exceptional. She demonstrated remarkable empathy and provided comforting support. While there is indeed a wait time before your..

One star is far too generous! It's clear they've forgotten their fundamental purpose of serving patients, which is precisely what we compensate them for! I endured an exhausting ordeal of five..

impossible to make progress or complete...

Sunday 27th September 2020. Impressive coordination and efficiency during our flu vaccination appointment today. Great job by the entire team. Stay safe.

Attempting to schedule a same-day appointment by phone was a nightmare. I was instructed to call at 9am, but after two hours of waiting in the queue, I was disconnected just as the line started to..

This medical practice is truly exceptional. Dr Khatab and Dr Kennedy are particularly outstanding, demonstrating immense kindness, compassion, and expertise. I have nothing but admiration for their..

Absolutely infuriating. Called precisely at 8am and encountered a busy signal. I've been attempting to secure appointments for over a week now. Dialed 61 times before finally reaching someone at..

I genuinely have no complaints about any of the staff members I've interacted with - just two receptionists, a nurse, and a pharmacy representative. Each of them has been incredibly supportive and..

When I search for Riverside Medical Centre on Victoria Road, the initial results show the correct address and contact details. However, clicking through to their website inexplicably redirects me to..

When my mother-in-law received her Alzheimer's diagnosis, I sought guidance from the Practice. Liz Gorrell provided me with the necessary support and direction. Upon visiting the clinic, I was..

Attempting to reach someone by phone here is an exercise in pure frustration—practically unattainable!

Sought medical attention for intense chest discomfort, but was completely dismissed by the physician. Instead of providing immediate care, they callously directed me to an urgent care facility..

This medical practice was exceptional until recent staff changes in the front desk team. Unprofessional and completely indifferent to patient needs. I desperately needed an urgent consultation but..