NC

Natasha C. one year ago • From Google

Rating

Average

Frustrating delays ruin patient experience at clinic

The delays at this clinic are unbearable; my scheduled visit has been rescheduled three times already, and on the actual day, I'm still waiting an hour past my appointed time with no communication. Recently, every single appointment I've had has run significantly behind schedule. I recognize the challenges of being understaffed and resource-constrained, but this treatment is unacceptable for patients. Such consistent tardiness undermines confidence in the medical practice, which is unfortunate because there are some truly excellent staff members. These persistent delays ultimately detract from the overall quality of care.

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