TE

Turbo E. 11 months ago • From Google

Rating

Bad

Frustrating doctor experience with unhelpful service

The reception team is top-notch, but after enduring a three-week wait for an appointment (which I understand due to their busy schedule), the doctor who called seemed unprepared, with incorrect information about me. When I attempted to clarify details, he appeared irritated and abruptly ended the call, instructing me to schedule another appointment. I'm inclined to skip that. While I'm not dealing with a life-threatening condition (as far as I know), this telehealth service they're promoting seems entirely ineffective. As mentioned before, the reception staff are incredibly kind and supportive. To add, I diligently tracked my blood pressure and pulse four times daily for over a week, submitting all required forms prior to the consultation. During the appointment, these measurements were completely disregarded, rendering the entire interaction a total exercise in futility.

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