Brompton Medical Centre
Brian B. 2 years ago • From Google
Bad
Frustrating doctors who never want to help
No possibility of booking an appointment ahead of time, they exclusively offer same-day slots that you can only secure by calling at 8am and being among the first to reach their reception. Completely unhelpful when faced with non-standard situations. Given their apparent lack of concern for patient welfare, they hardly deserve the title of medical professionals. Visited the practice following an email, still no appointment available. Doctor claimed he would call to diagnose, seemingly expecting to perform a miraculous phone-based assessment. Doctors seemingly indifferent to patient needs. Suggested I find alternative medical care if dissatisfied. Sent me a message about a flu jab, but I'll decline. They only want to see patients when it suits their agenda. Extremely poor service. Perpetually unable to secure an appointment. Haven't actually consulted a GP here in three years. Received a call on 08/01/2024 at 8am from a receptionist regarding my review, insisting their protocol requires calling by 8:30am daily. She claimed a doctor would contact me, even after I expressed my intention to transfer to another practice. Received a call at 12pm from a Brompton surgery doctor questioning my initial contact. I explained the receptionist had initiated the call. Despite my decision to change providers, she persisted in claiming responsibility for my care, offering a 3:15pm appointment for potential hospital referrals. I declined, stating it was too late to demonstrate genuine concern after receiving a negative review. This practice remains trapped in outdated COVID-19 protocols, showing complete disregard for patients unable to call precisely at 8:30am.
Compassionate medical professionals who provide top-notch, attentive care from the moment you walk in the door.
Brompton Medical Centre
Doctor T.
The medical center's service quality is lacking. Scheduling a consultation with a general practitioner is extremely challenging. I regret not researching patient feedback prior to choosing this..
Brompton Medical Centre
BRIAN B.
No possibility of booking an appointment ahead of time, they exclusively offer same-day slots that you can only secure by calling at 8am and being among the first to reach their reception. Completely..
Brompton Medical Centre
Richard S.
Lengthy queuing times. Outdated facility. Requires additional personnel and a contemporary upgrade.
Brompton Medical Centre
Anca H.
Attentive medical professionals who are quick to address concerns and demonstrate a collaborative approach. The staff exhibits a commendable willingness to assist and work together effectively.
Brompton Medical Centre
peter b.
I've given up attempting to schedule appointments due to the futility. During a recent asthma consultation, Sue displayed an incredibly hostile attitude and even acknowledged her own obnoxiousness..
Brompton Medical Centre
Cassie K.
The physician fixated on my skin condition instead of addressing the primary health concern that brought us to the clinic. They proceeded to lecture us about intermittent fasting and weight loss.....
Brompton Medical Centre
Dags N.
Outstanding medical guidance from the physician, yet the front desk staff occasionally relay confusing or inaccurate details.
Brompton Medical Centre
Kaka c.
Unprofessional staff member of Indian origin working as a nurse displays poor interpersonal skills. Her attitude requires significant improvement. The newly hired receptionist provides a much more..
Brompton Medical Centre
Constance A.
Scheduling an appointment here is practically impossible. They exclusively offer last-minute "emergency" slots, which are essentially a lottery where only the quickest callers succeed. Even after..
Brompton Medical Centre
preston n.
Absolutely terrible medical professionals, getting an appointment is nearly impossible, and their phone system is a nightmare. Instead of a standard queue where you wait your turn, you're forced to..
Brompton Medical Centre
Viktorija M.
The recently hired front desk staff is courteous, helpful, and pleasant—quite the opposite of the physician. The doctor never thoroughly examined the child or demonstrated professional care. He..
Brompton Medical Centre
Karen A.
I've been a patient at Brompton medical Centre for three decades. During a recent routine blood test with the nurse, she attempted to draw blood five times unsuccessfully. She failed to wear gloves,..
Brompton Medical Centre
Poonam S.
Utterly terrible customer service. Booking an appointment is impossible, and by the time you manage to get through, all slots are already taken, a problem that persists daily. The receptionist was..
Brompton Medical Centre
reazun r.
Completely frustrated with my primary care physician! I haven't had a single appointment in 24 months. Despite repeatedly reaching out about my gastrointestinal problems, I've received zero..
Brompton Medical Centre
Linzi A.
The receptionists are courteous. Parking can be challenging. The doctors are ineffective! I spent 4 years persistently complaining about the same issue, even after emergency doctors advised me to get..
Brompton Medical Centre
R K.
Absolutely terrible service across the board, with the most frustrating part being the telephone booking process. Attempting to schedule an appointment is incredibly challenging, and even after..
Brompton Medical Centre
Sam T.
Getting a doctor's appointment here is a nightmare. They scrapped their previous online consultation option, and their scheduling process is incredibly frustrating. Their phone system is archaic -..
Brompton Medical Centre
Karl D.
Impressive medical office with swift scheduling - securing same-day consultations is truly exceptional in today's healthcare landscape. The front desk staff exude warmth and professionalism, though I..
Brompton Medical Centre
Michelle B.
Scheduling a consultation seems impossible. I haven't managed to actually meet with a general practitioner at this practice for three entire years!!!
Brompton Medical Centre
Clare W.