GJ

Ginette J. 2 years ago • From Google

Rating

Bad

Frustrating E-Consult Closed Early at 1 PM

Impossible to establish contact with healthcare professionals. The electronic consultation service shuts down at 1 pm despite the surgical wing remaining open until 6 pm. My intention wasn't to burden anyone by requesting an appointment, but simply to address concerns about an inappropriate prescribed treatment with qualified personnel. The receptionist demonstrated a lack of helpfulness and displayed a dismissive attitude, declining to relay messages and restricting access to appointments to only urgent cases. Substandard service characterized by reception staff who were completely uncooperative and obstructive. It's no surprise our emergency departments are consistently overcrowded with patients who could easily be seen by their primary care physician!

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