St. Mary's Surgery

I'm relatively new to this medical practice since moving to the area. Today, Kay at the front desk provided exceptional customer service. She swiftly arranged an emergency doctor's appointment and..

I'm completely puzzled by the negative feedback surrounding this surgical practice. Throughout my interactions, I've consistently found their communication and service to be impeccable. Whenever..

I was dealing with an infection and required antibiotics, and the entire process from my initial phone call to St. Mary's Surgery until I returned home with my prescription took just an hour and a..

The employees lack professionalism and intrude with inappropriate personal inquiries, broadcasting private details loudly in the shared waiting area. Additionally, the digital check-in system is..

I was asked to provide unnecessary paperwork that wasn't legally required. Only after I mentioned escalating the issue to management did they promptly process my registration. I'm left wondering why..

Given the immense challenges facing the National Health Service, I find this general practice to be quite commendable! Every staff member I've interacted with has consistently demonstrated..

I believe the increased reliance on digital technology during the pandemic has enhanced the efficiency of this medical practice. Their communication channels are highly effective, with an excellent..

It's clear why this place has such poor ratings. I arrived just 5 minutes past my scheduled long-term condition consultation, and after waiting in line for 10 minutes, I was simply informed that I..

I've been a loyal patient at St Denys for years, but that's changed now. I've officially switched to a different medical practice. Many of my relatives have also departed due to the merger with St..

I'm completely baffled by this e-consultation service Attempting to schedule an appointment has been incredibly challenging I can't figure out whether they have nurses or doctors available at this..

Absolutely dreadful healthcare practice that should be completely steered clear of. Getting through to anyone on the phone takes an eternity, and they're completely unhelpful regarding vaccinations..

I recognize that our government is neglecting the National Health Service, but the situation has deteriorated to such an extent that seeking medical attention is like claiming an alien..

I am utterly dismayed by the reception staff's conduct at Saint Mary Surgery. Their demeanor is shockingly arrogant, discourteous, and deeply disrespectful. They consistently interrupt patients..

I can't help but ponder what the Care Quality Commission or a legal professional might think about the practices of this medical facility.

Welcoming and Helpful front desk personnel. Prompt assistance from the team, offering immediate guidance and alternative solutions during an urgent situation.

This medical practice is absolutely revolting Every mental health professional consistently deceives patients directly, and when you seek assistance with any concern, you are almost always entirely..

I called seeking a doctor's callback, but received a text directing me to the Urgent Treatment Centre at Royal South Hants Hospital. I'm baffled how a doctor can make this recommendation without..

This medical practice is completely dysfunctional and might as well close its doors. Scheduling an appointment is nearly impossible, and there's zero continuity of care since patients never see the..

Absolutely dreadful e-consulting experience. I was left frustrated after spending time answering questions, only to have the session abruptly terminate right after 7 pm. You'd expect a more..

absolute disaster of a surgical procedure. they should have just flushed the healthcare funds down the drain instead of performing this travesty