IM

Ian M. one year ago • From Google

Rating

Bad

Frustrating e-sign system leaves patient feeling helpless

I've just returned from my medical procedure and was directed to utilize their new E-Sign appointment scheduling system, which is now the sole method for booking consultations. After carefully completing all the mandatory fields, the system flagged my submission as requiring urgent attention and prompted me to confirm. Upon agreeing, I was presented with a message stating they would respond within 48 hours. I'm quite skeptical about this new digital approach, and attempting to contact the surgery directly seems futile since they appear unable to provide immediate assistance.

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