CS

Cathy S. 2 years ago • From Google

Rating

Bad

Frustrating encounter with uncooperative secretary

I recently encountered an incredibly frustrating experience while attempting to relay a message on behalf of someone unable to make a call themselves. From the moment the conversation began, it was evident that the secretary I spoke with seemed to relish being difficult. Their unhelpful demeanor and obstructive attitude were palpable throughout our interaction. It's disheartening to encounter such unnecessary resistance when simply trying to convey information. The entire exchange left me feeling disappointed and questioning the level of professionalism in their office. It's truly unfortunate when individuals in customer-facing roles appear to derive satisfaction from impeding rather than assisting others.

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