St Stephens Gate Medical Practice
ML
Mr L. 2 years ago • From Google
Bad
The personnel here display a lack of professionalism and competence, failing to perform even fundamental tasks while casually socializing, demonstrating zero accountability and neglecting to verify their work, which leads to patients becoming completely overlooked in their administrative processes. You're essentially interacting with a robotic system where employees merely complete perfunctory checkboxes, devoid of genuine human connection or empathy. The National Health Service is truly a disorganized shambles. While I acknowledge the immense stress staff experience and that errors are inevitable, when such incompetence becomes systematic and potentially carries grave medical implications, it becomes critical to voice concerns - otherwise, absolutely nothing will ever improve.
Tristan P.