Broughton House Gp Surgery
Laura B. 3 years ago • From Google
Bad
Frustrating experience with doctor's appointment
After weeks of persistent attempts, I finally secured a telephone appointment with the clinic. However, the scheduled 2:30 PM call never materialized. When I inquired, they postponed it to after 3:30 PM. Despite having my phone on high volume and connected to my watch, I somehow missed their call at 15:26 - it didn't even register a ring or vibration. Upon contacting the surgery, I was informed of their two-attempt policy. Despite having a 5 PM nurse appointment, the receptionist initially claimed no availability until after the 16th due to the doctor's full schedule. After expressing my frustration, they miraculously found a slot for Thursday. This experience has been utterly disappointing, especially considering my 16-year loyalty to this practice. I'm now seriously considering switching to a different surgery and cannot, in good conscience, recommend their services to anyone.
I recently had an outstanding experience during my visit. The charming receptionists were incredibly helpful. Although I arrived feeling quite frustrated, they patiently elucidated the..
Broughton House Gp Surgery
Naeem C.
This establishment is an absolute disaster. The experience was nothing short of dreadful, leaving me utterly disappointed and frustrated. Every aspect fell woefully short of even the most basic..
Broughton House Gp Surgery
Mark O.
Dr. Milligan exemplifies exceptional medical care, consistently surpassing expectations. While interactions with the reception staff can occasionally prove challenging, the physician's unwavering..
Broughton House Gp Surgery
Mariyam P.
I've consistently had positive encounters with the physicians I've consulted at this practice. However, the communication system and front desk operations are utterly inadequate. Today, I've spent..
Broughton House Gp Surgery
Beenish S.
I highly recommend making an appointment before visiting this medical practice. The physicians here consistently demonstrate their expertise and genuine concern for patients' well-being. Their..
Broughton House Gp Surgery
Ali M.
I've noticed a significant improvement at this surgery recently. The reception area, which was once a source of frustration, has undergone a positive transformation. The new staff members behind the..
Broughton House Gp Surgery
Naeem N.
I recently visited this establishment for the first time, accompanying my son on a referral. Our experience was far from satisfactory. The punctuality was lacking, as we were not seen at our..
Broughton House Gp Surgery
Maslak E.
I had an absolutely dreadful time trying to secure an appointment. The process was so frustratingly convoluted that it bordered on the absurd. It felt like I was attempting to navigate an..
Broughton House Gp Surgery
Amanda W.
The experience at this medical facility was utterly disgraceful. Upon arrival for my scheduled ECG at the Blackburn Road location, I was met with confusion and incompetence. The staff seemed..
Broughton House Gp Surgery
DMO G.
I've had an incredible experience with this medical practice. The level of care and compassion I've received is truly outstanding. As someone who's always been anxious about medical visits, I can't..
Broughton House Gp Surgery
Laura B.
After weeks of persistent attempts, I finally secured a telephone appointment with the clinic. However, the scheduled 2:30 PM call never materialized. When I inquired, they postponed it to after..
Broughton House Gp Surgery
Mantas B.
This medical practice is an absolute farce and should be avoided at all costs. Patients can expect to languish on hold for no less than half an hour, though it's far more likely to stretch to 45..
Broughton House Gp Surgery
Jacek J.
Steer clear of this establishment unless you're keen on a nerve-wracking experience. The atmosphere here is enough to make your skin crawl and your patience wear thin. From the moment you step..
Broughton House Gp Surgery
Sara R.