Parkside Medical Centre
Nessa W. one year ago • From Google
Bad
Frustrating experience with medical centre communication
I deliberated before writing this review to share my experience with seeking medical advice from this centre. As someone who rarely visits the GP due to generally good health, I was unprepared for the anxiety of trying to schedule an appointment to discuss my concerning hospital test results. Navigating the medical system without a healthcare background is incredibly stressful, especially when facing potentially serious health issues. The Evergreen app was unfamiliar to me, and I would have preferred speaking directly with a receptionist. However, she directed me to use the app instead, leaving me uncertain about whether I booked the appointment correctly. While I recognize the receptionist likely handles numerous calls daily, I simply wanted reassurance about scheduling the right type of appointment. During my hospital visit, I learned I might be facing a potentially life-threatening condition based on my blood work. My GP received the referral letter and attempted to contact me, but my teaching job prevents me from answering phone calls during work hours, as mobile phones are not permitted in classrooms. I feel like a worried patient desperately seeking medical guidance. As someone who rarely needs medical attention, I'm unsure if these communication challenges are typical of modern healthcare or specific to this centre. My hope is that I can successfully use the Evergreen app or find a more accessible GP practice. I'm simply seeking the support and clarity needed to address my health concerns.
These people are completely heartless and uncaring, showing zero compassion. Absolutely the most terrible experience I've ever encountered 😭😭😭 Terrible beyond words, would never recommend 👎👎👎👎
Parkside Medical Centre
Robinzon M.
As taxpaying citizens, we have the collective power to confront this GP directly, voicing our concerns and inquiries about their services in a public forum. By organizing a demonstration, we can..
Parkside Medical Centre
Patrycja C.
I'm quite content with this general practitioner's medical services, and throughout my experience, I've encountered no issues whatsoever.
Parkside Medical Centre
Chioma L.
Absolutely dreadful surgical experience - you'd have better luck sitting in the emergency room where at least you'd get some attention. If you have a critical medical situation, I strongly recommend..
Parkside Medical Centre
Johan O.
Steer clear of this absolute disaster... a terrible establishment where I encountered the most disrespectful treatment from Valerie. It's evident they're getting away with their poor service, given..
Parkside Medical Centre
Belbitho B.
I am sharing my experience following a phone consultation with Dr. Kamara, whom I consider among the most empathetic and perceptive physicians at the clinic. Throughout our discussion, he offered..
Parkside Medical Centre
Denise P.
I'm being exceptionally generous by even awarding this medical practice a single star. The operation of this surgery is fundamentally broken, and to compound the problem, securing an appointment..
Parkside Medical Centre
Jane K.
Appalling medical treatment. A series of critical errors that have drastically compromised my elderly father's well-being. And the problems persist... The dedicated community nurse has wasted her..
Parkside Medical Centre
Psul S.
Outstanding support and assistance that truly exceeded my expectations
Parkside Medical Centre
Zabi Z.
The staff here are welcoming and approachable. Excellent group of professionals. The physicians are attentive and take care of what needs to be done. I appreciate the assistance I received recently!
Parkside Medical Centre
Bronson B.
Hands down the most unprofessional medical office I've encountered, with staff displaying extremely discourteous behavior, and the front desk personnel are particularly unbearable.
Parkside Medical Centre
georgia e.
The most abysmal level of care I've ever encountered at this medical practice. My ongoing health condition appears to be completely disregarded by the personnel, who fail to comprehend the critical..
Parkside Medical Centre
Kasia G.
I want to express my extremely frustrating experience with their appointment scheduling system. It's impossible to secure a same-day morning visit by walking in, leaving phone booking as the only..
Parkside Medical Centre
lucia a.
For half a year, I persistently sought medical attention for my child, but was consistently turned away. We ultimately landed in the emergency department due to a critical health issue that arose..
Parkside Medical Centre
Luci M.
This medical practice is absolutely terrible. The physicians exclusively provide remote consultations, requiring patients to endure a 2-3 week waiting period before receiving a phone call. The staff..
Parkside Medical Centre
Mary W.
My sibling recently enrolled with this medical practice and has several intricate health challenges. We've discovered the front desk staff to be exceptionally supportive, and the physician we..
Parkside Medical Centre
Terry S.
I'm thoroughly frustrated with this completely ineffective GP surgery. They show zero concern for their patients' well-being. Twice I've attempted to schedule an appointment, but their website and..
Parkside Medical Centre
Chelsea B.
Getting a medical consultation here is an absolute nightmare. You'll wait nearly 72 hours just to potentially schedule an appointment, and even then, there's no guarantee. More likely, you'll be..
Parkside Medical Centre
Abrahan B.
An absolute nightmare that tops my list of most horrific experiences ever.
Parkside Medical Centre
Waheed G.
I underwent a surgical procedure and am experiencing intense pain. I contacted the Parkside medical practice seeking pain medication, but the receptionist was extremely unhelpful. She rudely..
Parkside Medical Centre
Luwam T.